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Day: 1 March 2023

Strategies for Enhancing Patient Engagement and Identification

A pharmacists smiles at a patient during prescription pick-up at a community pharmacy.

Patient identification and engagement are common contributing factors to medication incidents. These simple safety recommendations can help.

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  • Report and Document
  • Disclose and Apologize
  • Analyze and Act
  • Share Learning and Communicate
  • Continuous Quality Improvement Meeting
  • Safety Self-Assessment
  • Just and Safety Culture

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