Managing External Pressures in the Pharmacy to Reduce Incidents and Harm

Managing external pressures in community pharmacy can be a challenge. Use these four key tactics to prevent medication incidents and patient harm when the pharmacy team is under pressure.
Dialogue and Health Literacy: Bridging Gaps for Patient Understanding in Community Pharmacy

Gaps in patient understanding and health literacy can lead to medication incidents. Learn 5 simple approaches to improve patient engagement and reduce the chances of patient harm.
Strategies for Enhancing Patient Engagement and Identification

Patient identification and engagement are common contributing factors to medication incidents. These simple safety recommendations can help.
5 Recommendations for Safer Vaccine Administration

COVID-19 vaccines were rapidly introduced and a spike in medication incidents followed. Learn more about making vaccine administration safer today with these 5 key recommendations.
3 Key Recommendations for Safer Opioid Agonist Therapy in Community Pharmacy

Opioid agonist therapy is a high-risk process with potential to cause serious harm and death. Learn how your pharmacy’s OAT practices can be improved today.
3 Tactics for Safer Preparation of Compliance Packaging

Compliance packaging is a high-risk process. Learn more about how your pharmacy can practice safer compliance packaging.
5 Key Questions for Understanding Independent Double Checks

Independent double checks can help reduce the risks created by confirmation bias. When used properly and with good judgement, independent double checks can improve your pharmacy practice.
Fatal Overdoses of N-Acetylcysteine Highlight the Role of Community Pharmacy in Reducing Risk of Medication Harm

In several countries including Canada, acetaminophen overdose is the leading cause of liver failure that results in permanent injuries, transplants, and death. But a recent ISMP Canada Safety Bulletin highlighting two fatal overdoses of N-acetylcysteine, the antidote to acetaminophen overdose, underscores the continuum of risk patients face with acetaminophen use. Community pharmacists have a key role […]
ISMP Canada Launches New CCCEP-Accredited Pediatric Medication Safety eLearning Module

Keeping Pediatric Patients Safe: Pediatric Safety Considerations for Community Pharmacists is the latest eLearning module developed by ISMP Canada. This five-part CCCEP-accredited e-Learning program will provide community pharmacists the fundamentals of assessing pediatric prescriptions, doing common calculations, identifying, and managing high-risk areas in their practice, as well as effectively educating patients and caregivers. Co-designed with […]
“Press Play on Safety Conversations” for CPSW 2022

The COVID-19 pandemic revealed and exacerbated gaps in the safety and quality or healthcare in Canada. As the pandemic wears on, healthcare providers like you are facing increased stress, burnout, and resource scarcity, increasing the risk of patient harm. Older adults in particular face systemic barriers to safe and effective care. Canadian Patient Safety Week […]