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Category: Patient Engagement

Engaging Patients for Patient Safety: A Call to Action for World Patient Safety Day 2023 

Use these three simple techniques to answer the World Health Organization’s call to elevate patient voices this World Patient Safety Day.

Dialogue and Health Literacy: Bridging Gaps for Patient Understanding in Community Pharmacy

A pharmacist hands a prescription to a patient in a community pharmacy.

Gaps in patient understanding and health literacy can lead to medication incidents. Learn 5 simple approaches to improve patient engagement and reduce the chances of patient harm.

Strategies for Enhancing Patient Engagement and Identification

A pharmacists smiles at a patient during prescription pick-up at a community pharmacy.

Patient identification and engagement are common contributing factors to medication incidents. These simple safety recommendations can help.

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  • Train and Learn
  • Report and Document
  • Disclose and Apologize
  • Analyze and Act
  • Share Learning and Communicate
  • Continuous Quality Improvement Meeting
  • Safety Self-Assessment
  • Just and Safety Culture

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