Collecting Critical Patient Information: Key to Preventing Medication Incidents 

A pharmacist in a white coat speaks on the phone while writing on a patient information form at the pharmacy counter, with medication shelves visible in the background.

Guest Author: Eunice Valencia, PharmD (she/her)  Eunice is a PGY-1 pharmacy resident at the Winnipeg Regional Health Authority. She received her Doctorate of Pharmacy (PharmD) from the University of Manitoba in 2024. Her residency experiences have provided her with a strong foundation in clinical practice, and she is passionate about identifying and developing strategies to optimize patient […]

Strategies for Enhancing Medication Safety Culture Through Incident Reporting

Two pharmacists engaged in a discussion while standing in a pharmacy, with one pharmacist holding a tablet and both individuals focused on the screen. The pharmacy environment includes shelves of medication in the background, conveying a scene of professional collaboration and communication.

Explore strategies for enhancing medication safety culture through incident reporting in community pharmacies. Discover how to craft effective incident reports, prioritize system-based solutions, and foster a culture of continuous improvement. Learn from ISMP Canada’s analysis of medication incidents and gain insights to prevent future errors. Empower your pharmacy team with actionable tips and resources for promoting patient safety.