Welcome to the Safety IQ Blog! We strive to create blog content that will help community pharmacies across Manitoba to improve pharmacy practice and reduce the chances of patient harm. Have a post topic or guest author to suggest? Contact us by email at safetyiq@cphm.ca.
The teach-back method is an essential technique used to improve patient health literacy and confirm a patient’s understanding of their medications before they leave the
Comprehensive, accessible, timely, and correct communication is key to providing safe and effective healthcare. Many studies have identified poor communication as a primary contributing factor
While medication incidents that reach a patient tend to be rare in community pharmacies, they do occasionally happen. For most pharmacy professionals, patient harm is
According to the US Institute of Medicine, “the biggest challenge to moving toward a safer health system is changing the culture from one of blaming
Community pharmacies are busy environments that are prone to distractions and interruptions. Patients can walk in at any time, telephones and fax machines go off,
Continuous quality improvement (CQI) is an ongoing approach to problem-solving and harm prevention. CQI focuses on identifying the root causes of a problem and introducing