Reducing Distractions and Interruptions to Improve … Wait, What Was I Doing!?
Community pharmacies are busy environments that are prone to distractions and interruptions. Patients can walk in at any time, telephones and fax machines go off, alarms ping from computers, and staff interrupt themselves and others for a broad range of reasons. While the rate of interruptions and distractions in community pharmacies varies, one study found […]
4 CQI Resources for Community Pharmacies
Continuous quality improvement (CQI) is an ongoing approach to problem-solving and harm prevention. CQI focuses on identifying the root causes of a problem and introducing ways to eliminate or reduce the problem through open-ended analysis and assessment of process change. In the pharmacy field, CQI focuses on preventing medication incidents and continually looking for ways […]