Reducing Distractions and Interruptions to Improve … Wait, What Was I Doing!?

Community pharmacies are busy environments that are prone to distractions and interruptions. Patients can walk in at any time, telephones and fax machines go off, alarms ping from computers, and staff interrupt themselves and others for a broad range of reasons. While the rate of interruptions and distractions in community pharmacies varies, one study found […]