Everyone Has a Role to Play: Continuous Quality Improvement and Patient Safety in Community Pharmacy
Each community pharmacy team member plays an important role in the prescription process. Learn more about what you can do in your role to improve the prescription process in your pharmacy.
Behind the Counter on Pharmacy Technician Day 2023: How Pharmacy Technicians Drive Quality Improvement and Safety
Recognize Pharmacy Technician Day 2023 by learning more about the key role pharmacy technicians play in continuous quality improvement.
5 Key Questions for Understanding Independent Double Checks
Independent double checks can help reduce the risks created by confirmation bias. When used properly and with good judgement, independent double checks can improve your pharmacy practice.
Don’t Drop the Ball: Safer Handoffs in Community Pharmacy
Comprehensive, accessible, timely, and correct communication is key to providing safe and effective healthcare. Many studies have identified poor communication as a primary contributing factor to patient harm especially during the transfer of care between providers. Studies of these transfers or ‘handoffs’ in healthcare have shown that there is an increased risk of patient harm […]
Reducing Distractions and Interruptions to Improve … Wait, What Was I Doing!?
Community pharmacies are busy environments that are prone to distractions and interruptions. Patients can walk in at any time, telephones and fax machines go off, alarms ping from computers, and staff interrupt themselves and others for a broad range of reasons. While the rate of interruptions and distractions in community pharmacies varies, one study found […]