Collecting Critical Patient Information: Key to Preventing Medication Incidents 

A pharmacist in a white coat speaks on the phone while writing on a patient information form at the pharmacy counter, with medication shelves visible in the background.

Guest Author: Eunice Valencia, PharmD (she/her)  Eunice is a PGY-1 pharmacy resident at the Winnipeg Regional Health Authority. She received her Doctorate of Pharmacy (PharmD) from the University of Manitoba in 2024. Her residency experiences have provided her with a strong foundation in clinical practice, and she is passionate about identifying and developing strategies to optimize patient […]

4 CQI Resources for Community Pharmacies

Four pharmacy professionals discuss continuous quality improvement

Continuous quality improvement (CQI) is an ongoing approach to problem-solving and harm prevention. CQI focuses on identifying the root causes of a problem and introducing ways to eliminate or reduce the problem through open-ended analysis and assessment of process change. In the pharmacy field, CQI focuses on preventing medication incidents and continually looking for ways […]